Cancellation and Refund Policy

This policy covers Beecart subscriptions, the plans sellers pay Artista Solutions (“we”, “us”, “our”) for. It does not cover purchases customers make in a seller's shop: for those, please contact the shop you bought from, as each seller sets their own return and refund policy.

Free trial

New shops get a free trial as described on our pricing page. No payment is taken during the trial, so there is nothing to cancel or refund if you decide not to continue.

Subscriptions

Paid plans are billed monthly in advance. Payments are processed securely by Razorpay.

How to cancel

Email support@beecart.in from the email address on your Beecart account and tell us you want to cancel. You will not be charged again. Your shop stays open until the end of the month you have already paid for.

Refunds

Because you can try Beecart free before paying, fees for a month that has started are non-refundable, and we do not give partial refunds for unused days. We will refund a payment in full if:

• you were charged more than once for the same month;
• you were charged after you cancelled, because of an error on our side; or
• your payment succeeded but your plan was not activated and we could not fix it within 3 working days of you contacting us.

How to request a refund

Email support@beecart.in within 7 days of the charge, from the email address on your account. Include the payment date, amount and the Razorpay payment ID if you have it. We reply within 2 working days. Approved refunds go back to the original payment method through Razorpay and usually reach you within 5–7 working days, depending on your bank.

Contact

Artista Solutions, Vadodara, Gujarat, India
Email: support@beecart.in
Website: beecart.in